Navigating the airport efficiently is a crucial skill for business travellers. With tight schedules and the need to stay productive, knowing the proper etiquette and best practices can make the experience smoother and less stressful.
Whether you are a seasoned business traveller or embarking on your first trip, these do’s and don’ts will help you maximise your time at the airport while avoiding common pitfalls.
Do arrive early
One of the most important rules for business travel is to arrive early at the airport. This is particularly important if you’re travelling during peak hours or from a busy airport. Arriving early gives you ample time to check in, clear security, and handle any unexpected delays. Aim to arrive at least two hours before a domestic flight and three hours before an international flight. By giving yourself extra time, you reduce the chances of unnecessary stress and allow yourself a buffer in case of any issues.
Don’t: forget to check your travel documents
Before you even leave for the airport, double-check that you have all the necessary travel documents. This includes your passport, visa (if required), boarding pass, and any identification you may need. Make sure these documents are valid and up to date. Losing or forgetting important travel documents can cause significant delays and could even prevent you from boarding. Keep your documents organised in a travel wallet or folder to make them easily accessible when needed.
Do: utilise mobile check-in
In today’s digital age, mobile check-in can save you a lot of time at the airport. Most airlines allow passengers to check in online and download their boarding pass directly to their phone.
This eliminates the need to queue at the check-in desk, giving you more time to focus on other tasks. By using mobile check-in, you can also select your seat in advance, ensuring a more comfortable flight.
Don’t: pack liquids incorrectly
One of the most common mistakes made by travellers is packing liquids incorrectly. In the UK, there are strict rules regarding liquids in hand luggage. All liquids must be in containers of 100ml or less, and these containers must be placed in a clear, resealable plastic bag. Failing to adhere to this rule can result in delays at security, as you’ll be asked to repack or discard any items that don’t comply. Be mindful of this when packing toiletries or other liquid items in your carry-on.
Do: use priority lanes if available
Many business travellers may be eligible for priority lanes at security or immigration, especially if flying business or first class, or if they hold frequent flyer status with an airline. Priority lanes are designed to speed up the process, allowing you to bypass longer queues.
If you’re eligible, take full advantage of these lanes to save valuable time and reduce waiting periods. Additionally, consider signing up for programmes such as Fast Track or Trusted Traveller to make your airport experience even more efficient.
Don’t: overpack your carry-on bag
While it may be tempting to bring everything you think you might need, overpacking your carry-on bag can be a hindrance. Not only does a heavy bag slow you down, but it also increases the likelihood of having to check it at the gate if it exceeds the airline’s size or weight restrictions.
Instead, pack only the essentials you’ll need for the flight and keep your bag light and manageable. Make sure to familiarise yourself with your airline’s carry-on size limits to avoid any surprises at the gate.
Do: stay productive during downtime
Airport downtime doesn’t have to be wasted time. Use waiting periods productively by catching up on emails, reviewing documents, or preparing for your meetings. Many airports offer business lounges equipped with Wi-Fi, comfortable seating, and quiet areas, perfect for getting work done.
If you don’t have access to a lounge, find a quiet corner with a power outlet to charge your devices and continue working. By making the most of your time at the airport, you can arrive at your destination ready to hit the ground running.
Don’t: be inconsiderate of fellow travellers
While the airport can be a stressful environment, it’s important to remain considerate of those around you. Keep noise levels to a minimum, especially when using your phone or listening to music. Avoid taking up extra seats with your luggage in busy areas, and if you’re queuing, respect personal space.
Being mindful of others not only ensures a smoother experience for everyone but also reflects positively on you as a business professional.
Do: dress comfortably, yet professionally
Business travel often requires a balance between comfort and professionalism. While you want to be comfortable during your flight, it’s also important to maintain a professional appearance, especially if you’ll be heading straight to a meeting upon arrival.
Opt for smart casual attire, such as a blazer paired with comfortable trousers and shoes. This will allow you to stay comfortable during the journey while still looking presentable when you land.
Don’t: neglect security procedures
Security checks are an essential part of the airport experience, but they can also be time-consuming if you’re not prepared. Be ready to remove your laptop, liquids, and any metal items, such as belts or watches, before reaching the security scanner.
Avoid wearing clothing with lots of metal accents, as this could trigger the alarms and slow down the process. By following security procedures efficiently, you’ll get through the screening process faster and with fewer delays.
Ensure a seamless airport experience
For business travellers, the airport experience can either be smooth and productive or filled with stress and delays. By following these simple do’s and don’ts, you can ensure a seamless journey from check-in to boarding.
From arriving early to staying productive during downtime, being prepared will help you make the most of your time at the airport. Keep these tips in mind to create a more efficient and enjoyable business travel experience. If you want to learn more about the do’s and don’ts of business travel, take a look at our other blogs.